Tell us what has changed.
Share the city where care is needed, any recent discharge plans, and the skilled services your provider has recommended.
Hospital Discharge Support
Hospital Discharge Support at home
Help connecting discharge instructions with the skilled care that may be needed at home.
Provider-ordered careMedicare · Insurance · Private payFour-county service area
When a little more support is needed
Returning home from a hospital, rehabilitation center, or skilled nursing facility often brings several changes at once. You may be arranging equipment, reviewing prescriptions, and planning follow-up appointments. Contacting us while discharge is being planned gives the team a chance to review the referral, location, coverage, and requested services.
Vanguard works with patients, families, and referring providers to clarify the requested skilled services. We review your location, referral, and coverage before planning visits. You can call to understand the process even if you are still gathering paperwork.
What to have ready
These details help the team understand the referral and avoid asking you to repeat information.
- Expected discharge date and the destination address
- Discharge planner or referring provider contact details
- Home health orders and insurance information
Also have the patient’s city or ZIP code and insurance information nearby. Please share medical documents directly with the care team through the process they provide, rather than through the general website form.
Getting started, one conversation at a time.
We help you understand what comes next, before services begin.
Review care and coverage.
We discuss the referral, service availability, and Medicare, insurance, or private-pay arrangements. Specific benefits and costs need individual review.
Plan the next step.
Our team explains what information is still needed and how provider-ordered care can be coordinated when appropriate.
Questions about hospital discharge support
Care is personal. These answers offer a starting point for a conversation about your needs.
Discuss coverage and eligibilityCan we call before the discharge date?
Yes. You can contact Vanguard while discharge planning is underway. A start date can only be discussed after the referral, care needs, coverage, and service availability are reviewed.
Can I use insurance or private pay?
We accept most major insurance plans and private pay. Participation, benefits, authorization requirements, and patient costs vary by plan and service. We review these details before services begin.
What should I prepare for a hospital discharge support inquiry?
Please have expected discharge date and the destination address; discharge planner or referring provider contact details; home health orders and insurance information. You can call before every document is available.
Which areas do you serve?
Vanguard serves Los Angeles, Orange, Kern, and Ventura Counties. Call with the exact patient location and care needs to discuss service availability. Our office is in Burbank.
Related care options
Questions about care at home?
A conversation is a good place to begin.